Communication
Gmail Integration
Connect personal Gmail inboxes — sync threads to contacts, reply in context, schedule sends, and keep email on the activity timeline.
Overview
Gmail Integration brings client email into Brixit OS without replacing the agent's mailbox. Agents connect Gmail once; incoming and outgoing threads sync to the contacts they own, with Inbox, Sent, and Closed views in the workspace. Reply in thread from contact context with templates, attachments, and scheduled send. Timeline rows show email history with privacy rules for non-mailbox owners. Threading preserves In-Reply-To and References so replies stay in the same conversation on the client side — professional email workflow inside the operating system, not a disconnected mail client.
- 01
One Thread Per Relationship
Client email lives on the contact record — not scattered across inboxes and forwards.
- 02
Reply Without Context Switch
Agents email from the same screen where they log calls, viewings, and notes.
- 03
Team-Safe Visibility
Mailbox ownership and sharing rules protect private inbound while preserving audit trails.
- 04
Professional Delivery
Scheduled sends and attachments use the agent's connected Gmail — trusted sender identity.
Also included
- OAuth connect for personal Gmail mailboxes
- Inbox / Sent / Closed views scoped to assigned contacts
- Reply in thread from contact and inbox context
- Schedule send, cancel queued mail, attachment support
- Email timeline on contact follow-ups with privacy rules
- Gmail threading headers (In-Reply-To / References)
Like every other capability, this one runs inside your own installation. The data it works with stays on your servers, and it's covered by the same one-time license — nothing here is a paid add-on.
Related capabilities
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