Communication
Gmail
Connect personal Gmail mailboxes — sync threads to contacts, reply in context, and schedule sends from Brixit OS.
Overview
Gmail Integration brings client email into Brixit OS without replacing the agent's mailbox. Agents connect Gmail once via OAuth; incoming and outgoing threads sync to assigned contacts with Inbox, Sent, and Closed views. Reply in thread from contact detail with templates, attachments, and scheduled send. Email history appears on the contact timeline with privacy rules for non-mailbox owners. Threading preserves In-Reply-To and References headers so replies stay in the same conversation on the client side.
What you get
- OAuth connect for personal Gmail mailboxes
- Inbox / Sent / Closed views tied to assigned contacts
- Reply in thread from contact and inbox context
- Schedule send, cancel queued mail, attachment support
- Email timeline on contact follow-ups with privacy rules
- Gmail threading headers (In-Reply-To / References)
- Templates and compose from contact detail
- Microsoft mailbox support available alongside Gmail
How it works
- 01
Connect Gmail
Authorize your Gmail account from Brixit OS profile settings with one click.
- 02
Sync Threads
Incoming and outgoing mail links to contacts automatically by participant email.
- 03
Reply in Context
Agents email from the same workspace where they log calls, viewings, and notes.
This connection runs from your own installation with your own Gmail account, and it's optional. Turn it off and the rest of your CRM carries on inside your network as before.
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